Chase Bank

Reviews

• ★ ☆ ☆ ☆ ☆
  There are way too many problems to list. But the main issue is the customers. I came in for a quick talk with a representative. After signing in, 3 customers come in after me each complaining about not being called claiming they've signed in earlier. The thing is, they walked OUT of the building. Why should other customers have to be held back to accommodate those who decided to walk out? That's not fair. The wait should be treated as an appointment. If you make it, great; if you don't then you get pushed back to continue waiting. Not only is the customer wait list disorganized, but the ATMs are ALWAYS crowded and either they can't receive deposits, make withdrawals or are down all together. Complete chaos every time I walk in. Living very close in proximity to this location no longer serves as convenience for me but more of a nuisance.
  By Nicole, January 13, 2018
• ★ ☆ ☆ ☆ ☆
  I went there today 5/3/17 at around 5:40 pm and was at the counter when Juliana Salas (I believe) was helping people out. I gave her $100 and I asked if I can get it in quarters. I didn't mind that she turned to a coworker and asked it it was ok, it was the counting that ticked me off. She was giving me quarters in $10 rolls and I started to put some in the bag cause I thought she would be counting. $70 in my purse she turns to me and says "will that be all for you today?" I told her that she only gave me $70. Putting it all back on the counter and opening my purse to show her that there is nothing there, she started counting. When she counted, she counted $80, when I counted, I counted $70. I told her it's $70, she turned to her coworker that she needs more quarters and that she only had $80. Her coworker gave her an additional $20 to give to me, and I told her that it was only $90. She counted and said it's a hundred with a smile on her face which made me think that she thinks I'm stupid. So I counted right in front of her 1-9, there were 9 rolls of $10 worth of quarters. That adds up to $90 right? She counted again right after I counted it in front of her and said it's $100. I took it out of the little slot they had and put it on the countertop one by one. And then she counted again and finally realized that it was $90. I spent more than 5 minutes at this chase bank because a bank teller couldn't count. I wasted my time for simple math..... Count your money. Make sure that it's right before you leave.
  By Mlle_Mae, April 27, 2017

Photos